Careers

Come Join Us!

A career with Turtle Beach Corporation means you’ll be working at one of the biggest and most successful gaming accessory makers in the world, and you’ll be doing so alongside the best in the business.

See below for available opportunities to join Turtle Beach Corporation and its best-selling Turtle Beach console gaming headset brand, its award-winning ROCCAT PC gaming accessory brand, and its cutting-edge Neat Microphones brand. Be sure to check back frequently as new positions are posted here as they become available.

Turtle Beach is headquartered out of White Plains, New York, with additional North America offices in San Diego and San Jose in California, and in Merida, Mexico. Turtle Beach’s European team is headquartered out of Basingstoke, UK (about 40 minutes west of London), with its ROCCAT PC team based in Hamburg, Germany. Turtle Beach also has offices in Taipei, Taiwan.

Turtle Beach is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status. None of this matters to us. We believe diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Product Manager, Software

Hamburg, Germany - September 20, 2021

Job Summary

Reports To: Head of Product Management

Department: Product Management

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in San Diego, California, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry. Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: We are looking to expand our Product Management team in Hamburg, Germany to focus on our PC Gaming line of products.

Desired Skills and Requirements

  • Keen interest and fundamental understanding of gaming and gaming culture, from casual gamers to professional eSports players.
  • An understanding of the latest gaming and technology data and trends in gaming to use as the basis for creating and recommending products that are right for the market.
  • Ability to see trends and understand the product-specific competitive landscape, while possessing the aptitude to see the big business picture affecting our brands.
  • Ability to develop strong internal relationships as the owner of products and the point of contact for those products across departments.
  • Must have excellent oral, written, and multi-cultural communication skills.
  • Capacity to interface with all departments and levels within the company as well as domestic and international distributors & retailers, gaming organizations, licensors, and other partners.
  • Must be detail-oriented, have business process management skills, and be able to prioritize in a constantly changing environment.
  • Ability and willingness to travel. This position requires occasional day and overnight trips away from the home office.

Education/Experience/Skills

  • 3+ years of experience in a product management role for a software product, at multi-territory consumer electronics companies, gaming hardware companies, and/or games publishers.
  • Extensive experience in product management and product marketing of consumer-facing electronics products, previous experience managing gaming-focused products is a plus. Ability to demonstrate a strong track record of managing products targeting younger demographics or gamers across genres and geographies.
  • Research experience and ability to identify key trends and opportunities to define product specifications.
  • Bachelor’s degree or equivalent qualifications desirable, preferably in Engineering.
  • Ability to manage in a fast-moving organization.
  • Gamers strongly preferred!

Social Media Coordinator

Basingstoke, UK - September 14, 2021

Job Summary

Department: Marketing

Reports To: Senior Manager, Social Media

Company Background: Turtle Beach Corporation corp.turtlebeach.com is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.


Summary: We are looking for an experienced social media professional with a proven track record of building category-leading brands on multiple social media platforms from the ground up. Must have experience in the gaming/entertainment industry and have led innovative campaigns that result in demonstrable growth in followers and engagement. The successful candidate will also be responsible for innovating, creating, and executing disruptive strategies on emerging platforms while growing brand awareness to new/untapped audiences. Must be a team player/leader with the confidence to guide direct reports where necessary.


Duties and Responsibilities

  • Manage accounts on various social media platforms, including Facebook, Instagram, Twitter, Pinterest, and TikTok as well as driving brand awareness for eBay in Germany
  • Manage agencies, oversee and create campaign strategies, leading creative ideation to deliver innovative, best-in-class measurable social media executions with clear KPIs to meet varying objectives
  • Strong understanding of influencer marketing and ideally already have a network of influencers and deep knowledge of Paid Social Media KPIs
  • Deep knowledge of Paid Social Media KPIs
  • Experience of working in a fast-paced business environment
  • Excellent written and spoken German and English

Education/Experience/Skills:

  • Degree in the field of communication, media, business informatics, or business administration focused on (online) marketing
  • Minimum 1 year of experience in the field of social media/influencers or partnerships and in building brands and in increasing sales through influencer marketing campaigns on the common social media channels (especially Instagram)
  • Fluent in German and English (both C1 level)
  • High level of presentation- as well as negotiating skills and a good communicator
  • In-depth knowledge of online advertising, especially in using tools such as the Facebook Business Manager and Google Analytics and reporting

Software Program Manager

San Diego, California - September 3, 2021

Job Summary

Reports To: Senior Director of Program Management

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Who Are You

  • Experienced in program management on firmware and software projects with experience with hardware project development and project management.
  • Blending an Agile development methodology with waterfall and the associated hard deadlines.
  • Experienced with both mobile (Android and iOS) as well as PC and MAC-oriented software.
  • Extremely detail-oriented, managing and communicating every task and action required to complete a project.
  • Open-minded, confident, observant, listen well and works collaboratively with others.
  • A creative thinker who can cooperatively drive the team and 3rd parties for on-time delivery while supporting the project and product goals.
  • Hard-working and resourceful and remains solution-oriented when confronting challenges.
  • A superb communicator with all cross-functional teams.
  • A team player who exudes positive energy and is willing to go the extra mile for the company and peers.

Position Responsibilities

  • Scrum master with overall SDLC knowledge.
  • Emphasis on NPI program management with additional responsibility for post-launch sustaining triage and sprint management.
  • Champion, instigate and maintain product requirements, features in alignment with the team’s objectives, including schedule.
  • Manage multiple projects by using existing tools and personal methods to ensure project team members achieve and have an understanding of expectations, deliverables, dependencies, risks, development process, and progress.
  • Ensure stakeholders and project sponsors are consistently apprised of ongoing updates/changes/progress.
  • Where project control is in jeopardy, create contingency plans with appropriate input from key cross-functional team members and implement a revised schedule, scope, or budget promptly.
  • Drive continuous improvement initiatives for the NPI and sustaining the software development process.
  • Lead the internal and external team to prioritize project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources, and deadlines.
  • Create or participate in the creation of project documentation and reports.

Required Experience

  • Direct demonstrable history and examples for each of the responsibilities above.
  • 2-3 years minimum in a software program management role.
  • Experienced in Jira and Confluence. Additional experience in well-known Experience with Microsoft Project and hardware/waterfall-style project management is a plus.
  • Demonstrated experience in the creation of internal processes and methodology, including configuration and administration of cloud-based development tools and reports.
  • Experience with hardware products with supporting and/or included software and/or firmware.
  • Very high proficiency with cloud-based and Microsoft desktop applications, including Microsoft Project, Outlook, Word, Excel, and PowerPoint.
  • Understands consumer product life cycle
  • Experience working with and directing the work of 3rd party consultants and consultant groups.

Preferred Experience

  • Experience with consumer electronics-focused hardware and software products.
  • Excellent knowledge of consumer electronics product life cycle, tools, processes, and operations planning
  • Significant knowledge and some experience with PMI’s project management body of knowledge (PMBOK)

Manager - Business Planning

San Diego, California - September 3, 2021

Job Summary

Reports To: Director, Business Planning

Department:Sales

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: Business Planning within Sales is responsible for preparing business models, forecasting, and validating business assumptions. This role focuses on the overall planning and execution of business management guided by margin maximization as the ultimate goal. Lead analytical support for the Global Sales & Business Planning teams and identifies key sales trends and opportunities.

Duties and Responsibilities:

  • Support business analysis of the Turtle Beach business covering all product categories – Turtle Beach, ROCCAT, NEAT.
  • Perform dealer inventory allocations and dealer sales forecasting. Monitors and controls P/S/I balance internally and externally to maximize sales to fill channel demand while minimizing channel & warehouse inventory & freight costs.
  • Responsible for sound judgment on account and model level allocation plans when necessary
  • Support Credit forecasting on sell thru based channel IR programs to manage gross profit by account & category line
  • Maintain a high level of forecast accuracy by building an accurate sell-out and sell-in forecast by model by analyzing customer demand, sales trend, and having insight into industry dynamics including WOS.
  • Demand Planning & CPFR operations working with Sr. Director, Account Management and Supply Chain Operations. Ability to interact with Dealer buyer group as needed.
  • Assist Business Planning & Account Management by direct access to US retail partner’s on-line database and distribute standard and custom reports as needed
  • Assist annual plan, prepare weekly, monthly, quarterly, and annual management reports that compare actual results to forecasts
  • Participate in system enhancements and automation to improve efficiency on planning and reporting.
  • Conduct key ad-hoc analysis to help understand business trends
  • Miscellaneous administrative tasks as needed

Education/Experience/Skills:

  • Bachelor’s Degree required
  • Minimum 5 years in Demand Planning & CPFR experience required including a deep understanding of supply chain end to end flow (factory to end-user)
  • Strong leadership to lead members from multiple teams and ability to conduct internal and external meetings to finalize forecasts and plans.
  • Capable ofmanaging a large amount of data, while understanding the big picture and ability to shape detail within the larger framework.
  • Must be an advanced user of MS Excel (creating formulas, pivot tables, charts, VLookup, HLookups, Index, Offset, Sumifs, Scenario modeling, Macro)
  • Experience using analytic platforms Netsuite, Tableau is a plus.
  • Experience in dealing with US Domestic retail partners (Walmart, Best Buy, Target, Amazon) regarding forecasting and replenishment planning, allocation, is preferred.
  • Basic understanding of 3rd company manufacturing, international shipping logistics preferred
  • Demonstrates strong analytical and logical thinking skills
  • Good research skills required; tenacity to seek out answers
  • Must be able to demonstrate excellent communication skills; verbal and written and demonstrate the ability of active listening
  • Ability to work independently and to work collaboratively across departments
  • Ability to travel as needed for sales meetings and collaborative events (10%)

Product Tester

White Plains, NY - August 31, 2021

Job Summary

Department: Engineering

Reports To: Manager of Software Engineering

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: To test company products and provide detailed feedback about the performance of the product overall and about individual features to facilitate quality engineering. Develops and executes product test plans to identify hardware & software problems and their causes.

Duties and Responsibilities

  • Obtain product & testing parameters from the Engineering team.
  • Participates in the design of test plans, scenarios, scripts, or procedures.
  • Assists in the development of testing programs that address design errors, bug retests, or usability issues.
  • Follow instructions on features to be tested and gaming platforms to be used for testing.
  • Prepare and submit a report of results within a pre-determined deadline.
  • Documents defects, using a bug tracking system, and reports defects to the Engineering design team.
  • Monitors bug resolution efforts and tracks successes.
  • Create or maintain databases of known test defects.
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Reviews printed and electronic documentation to ensure technical accuracy and completeness.
  • Return product sample to Engineering team.
  • Performs other duties as assigned.

Education/Experience/Skills

  • High school diploma, college preferred.
  • 3+ years relevant work experience.
  • Demonstrated technical aptitude.
  • Prior experience trouble-shooting electronic and software designs.
  • Ability to understand the big picture without compromising attention to detail.

Senior Software Engineer

San Diego, California - August 18, 2021

Job Summary

Department: Engineering

Reports To: Sr. Director, Software Development

Summary:

Turtle Beach is seeking a Senior Software Engineer to become an integral part of our customer-facing software development team in California. The selected candidate will work with our experienced engineering staff in the development of a cross-platform suite of companion applications leveraging the Xamarin framework to support our gaming headsets and other devices. Work will include analysis, design, development, integration, and testing of software supporting our hardware products. The work will be highly collaborative with software engineers, firmware engineers, and test engineers. This is a unique opportunity for a self-motivated generalist with experience writing middleware and interfacing with consumer hardware.

Duties and Responsibilities

  • Develop middleware and back-end software across multiple platforms to interface with our consumer electronics devices
  • Work with product managers to gatherer requirements
  • Create software architectures in a cross-platform environment
  • Work with third-party vendors to integrate and debug software deliverables
  • Collaborate with software, firmware, and test engineers to deliver software solutions mated to hardware products
  • Participate in code reviews

Education/Experience/Skills

  • Bachelor’s degree in Computer Science or equivalent education or experience
  • 7+ years of relevant software development experience
  • Strong computer science, programming, and design pattern fundamentals
  • Programming experience in C# and at least one other compiled or JIT language
  • Experience writing software on multiple platforms (mobile & desktop preferred)
  • Experience with USB, Bluetooth, Bluetooth LE, or serial protocols is a huge plus
  • Experience with consumer electronics, audio, or gaming is a plus
  • Experience with Xamarin a plus
  • Valid US Work Authorization required

Development Support Manager: Simulation

Basingstoke, UK - August 18, 2021

Job Summary

Department: NPC Team
Reports To: Director Product Development

Company Background:
Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Summary:
The New Product Category (NPC) Team is a strategic team that has been created to research new market expansion opportunities in the field of gaming. The ideal candidate will have some background understanding and/or experience of gaming simulation, the role requires someone who represents Turtle Beach and its products in the market so a detailed understanding of products, community, social, events and market/industry is essential or as a minimum someone who has less experience but is a fast learner and passionate about learning more about the category.

Duties and Responsibilities

  • Represent the consumer in Turtle Beach simulation and ensure that we provide world-class experience, customer service & product development feedback initiatives.
  • Detailed understanding of the category, products, competitors, and community and use this understanding effectively to drive world-class support and improved product development.
  • Monitor and manage social feeds, blogs, forums, emails, posts & messages. Proactively resolve issues, answer questions and provide encouragement and support.
  • Support the Turtle Beach technical support team with specialized information to enhance quality and consumer experience.
  • Support with product training
  • Manage consumer updates of SW, drivers & apps.
  • Create exciting content for the community, knowledge base, instructional and informative videos etc……. engage with the community and represent Turtle Beach professionally and positively.
  • Support Sales & Marketing with simulation-based activity.
  • Participate in team creative and NPi events by being the ‘voice of the consumer ‘ in these categories.
  • Create databases around technical issues and provide mechanisms for resolution (working within a wider team)
  • Attend simulation events, represent Turtle Beach and its products in a positive professional manner.

Education/Experience/Skills

  • Ideally, BSc Degree Qualified in relevant discipline.
  • Min 3-5 years in a position that provides experience in this area of expertise.
  • Passionate about simulation would be fantastic, willing to learn and a fast learner is also acceptable.
  • Clear, concise, and professional communicator
  • Technically literate, the ability to understand product architecture, connectivity, drivers, software, and applications would be desirable.

Technical Support Representative

White Plains, NY - August 6, 2021

Job Summary

Department: Tech Support

Reports To: Technical Support Manager

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: Efficiently and effectively answers customer inquiries regarding Turtle Beach products via Email, Phone, and Live Chat.

Duties and Responsibilities

  • Responds to customers’ phone, email & online chat inquiries in an efficient and timely manner.
  • Uses general office equipment including Salesforce helpdesk software and MS Office.
  • Uses the telephone and speaks in a clear, courteous manner.
  • Communicates with team and management regarding product issues and solutions to problems.
  • Uses technical background and software/hardware troubleshooting skills.
  • Uses company products to gain an understanding of their use and how to troubleshoot.
  • Tests and reports on company hardware/software.
  • Prioritizes and organizes responses to maximize efficiency in responding to customers.
  • Performs other duties as assigned.
  • Is flexible to work with company needs and priorities.

Education/Experience/Skills

  • Entry-level will train.
  • Some prior work experience and/or college preferred.
  • Avid gamer preferred: (Xbox One, PS4, Xbox Series X|S, PS5, Switch, PC, Mac).
  • Ability to troubleshoot software & hardware; technical background or aptitude.
  • Prior experience handling a high volume of emails is strongly preferred.
  • 50 WPM minimum typing.
  • Good English language writing skills with attention to detail.
  • Good knowledge of Windows and macOS with an emphasis on audio & multimedia.
  • Knowledge of console and/or PC game technology, preferably in an online gaming setting.
  • Knowledge, prior experience with Salesforce CRM are a plus.

Office & Administrative Assistant

San Diego, California - August 2, 2021

Job Summary

Reports To: Executive Assistant and Office Manager

Department: Admin

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

In this position, the Office & Administrative Assistant will be responsible for providing administrative support to ensure the efficient operation of the office. You will support Executives, managers, and employees through a variety of tasks related to organization and communication. You will communicate via phone and email to ensure that all administrative tasks are completed accurately and delivered with high quality promptly.

Duties and Responsibilities

The ideal candidate will be experienced in handling a wide range of administrative and office support-related tasks and will be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting a medium-size office of diverse people and programs. The ability to interact with staff (at all levels), sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role. Proven experience having expert-level writing and verbal communication skills, strong decision-making ability, and attention to detail are equally important.

Essential Functions

  • Distribute incoming mail and packages within the office
  • Greet and direct visitors accordingly
  • Ordering and restocking kitchen materials
  • Maintaining inventory and ordering of office supplies and office needs
  • Work in conjunction with other office locations when needed
  • Point contact for all facilities related matters
  • Keep the office organized and communicating with management of any issues
  • Expense reports, scheduling, travel, calendars for CFO
  • Liaise with IT and HR for needs at site location
  • Occasional assistance when needed to plan and coordinate onsite/offsite meetings, events, conferences, etc.
  • Basic administrative office duties and other tasks as assigned
  • Occasionally required to work additional hours

Education and Experience

Required

  • Administrative or office support experience.
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint
  • Experience scheduling travel arrangements and with calendar management
  • Excellent verbal and written communications skills
  • Strong organizational skills
  • Should be able to work and interact with various levels of employees

Preferred

  • Experience providing administrative support for employees/offices in multiple locations
  • Bachelor’s degree

Product Coordinator

San Diego, California - July 20, 2021

Job Summary

Reports To: Product Manager

Department: Product Management

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Duties and Responsibilities

  • Direct and manage the execution of global product development plans including curation of multi-year forward-looking product roadmaps across different territories and management of products across multiple business categories.
  • Manage and maintain model and business category level P&Ls, present and justify business cases to all levels of the company including the executive management team.
  • Manage Product lifecycle from concept through production, and launch planning through end of life.
  • Responsible for assuring cross-functional product project management and communication with engineering, marketing, sales, finance, and operations.
  • Monitor and record industry trends and new technologies to develop innovative product concepts
  • Lead creation of internal documents communicating product and feature set, product objectives, and positioning.
  • Act as product evangelist; use influencing skills to gain agreement on key product and feature aspects across internal and external stakeholders.
  • Support the sales and marketing teams in external retailer meetings and at a range of external events.

Desired Skills and Requirements

  • Keen interest and fundamental understanding of gaming, gaming culture & demographics, and familiarity with key manufacturers, developers, and existing technologies in the industry.
  • An understanding of the latest gaming and technology data and trends in gaming to use as a basis for creating and recommending products that are right for the market.
  • Ability to see trends and understand the product-specific competitive landscape, while possessing the aptitude to see the big business picture affecting our brands.
  • Ability to develop strong internal relationships as the owner of products and the point of contact for those products across departments.
  • Must have excellent oral, written, and multi-cultural communication skills.
  • Capacity to interface with all departments and levels within the company as well as domestic and international distributors & retailers, gaming organizations, licensors, and other partners.
  • Must be highly detail-oriented, adaptable, and have technical skills, and be able to prioritize in a constantly changing environment.
  • Ability and willingness to travel. This position requires occasional day and overnight trips away from the home office based in San Diego, CA.

Education and Experience

  • 1-2 years of experience in product marketing/product management or related role at multi-territory consumer electronics companies, gaming hardware companies, and/or games publishers.
  • Experience in managing consumer-facing products targeting gamers and/or younger demographics.
  • Understanding of the PlayStation and Xbox console landscapes, as well as PC gaming.
  • Microsoft program (MS Word, Excel, PowerPoint).
  • Bachelor’s degree or equivalent qualifications desirable.
  • Research experience and ability to identify key trends and opportunities valued.
  • Ability to manage in a fast-moving organization.
  • Strong bias to action.
  • Gamers strongly preferred!

Sr. Manager Global Ecommerce Marketing

San Diego, California - July 2, 2021

Job Summary

Reports To: Sr. Director, Global Digital Marketing

Department: Marketing

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary:The Sr. Manager Global Ecommerce Marketing will work with the Sr. Director to set vision, strategy, and roadmap across various marketing initiatives to drive e-commerce growth globally. This role will also own the strategy and execution of our email and loyalty marketing programs to drive engagement, brand loyalty, conversion, and customer acquisition and retention. The person in this role must have exceptional analytical skills and the ability to identify opportunities that help to maximize revenue and growth across our global e-commerce sites.

Duties and Responsibilities

  • Work closely with the Sr. Director Digital Marketing/ Ecommerce to map out the global strategy across email marketing, loyalty marketing, text marketing, affiliate marketing, and retargeting.
  • Optimize and grow efforts across email marketing globally to drive sales amongst email subscribers and increase engagement and loyalty with the brands.
    • Define and own the email marketing strategy
    • Analyze campaign KPIs and adjust initiatives accordingly to optimize conversion, open rate, click rate, etc.
    • Develop the email calendar in partnership with creative, brand, social, and marketing teams and ensure the monthly email calendar aligns with marketing plans for new product introductions, promotions, partnerships, events, and blogs.
    • Leverage learnings to improve unique open rates, CTR, and conversion rates; closely monitor email list health and unsubscribe rates
    • Create testing roadmap (subject line, content, time of day, content, landing pages, frequency), iterating and improving upon existing and new initiatives
    • Define the email segmentation strategies.
    • Monitor, analyze, and share weekly and monthly performance to goals and learnings with stakeholders
    • Work closely with our lead creative/ site dev support to plan out email sends.
    • Manage the relationship with the ESP platform.
  • Lead the strategy, development, and execution of loyalty marketing to optimize acquisition and retention.
    • Create, lead, and manage marketing strategies to engage loyalty members throughout their lifecycle, increasing customer loyalty, activation, and retention.
    • Manage acquisition strategy through continuous optimization of the program including development of new offers and incentives to drive enrollments.
    • Strategize and plan the 2022 Roccat program and new territories to launch.
    • Establish and measure performance benchmarks to develop insightful, actionable recommendations.
    • Monitor competitor CRM and Loyalty programs, testing and adopting best practices to continuously improve program performance and value.
  • Develop and manage global digital marketing KPIs, dashboards & reporting to garner insights and inform go-forward planning including:
    • Site analytics and insights.
    • Weekly summary dashboards for management.
    • Development of ad hoc reports (as requested) that can successfully address and articulate the business request or question.
    • Presentations of trends and areas of opportunity/risk.

Education/Experience/Skills

  • B.A./B.S. with 5+ years digital marketing experience at a brand, agency, or technology company, or other appropriate work experience.
  • Successful track record developing digital marketing plans, executing, measuring, and delivering on performance targets.
  • Strong understanding of Google Analytics and/or digital marketing/email platforms.
  • Detail-oriented with strong critical thinking skills and the ability to dig through data for insights.
  • Demonstrates strong analytical capability. Uses logical thought processes to solve problems and can clearly and concisely communicate statistical insights.
  • Ability to multi-task effectively and juggle shifting priorities in a fast-paced, dynamic environment.
  • Excellent oral & written communication skills.
  • Outstanding proficiency in MS Office (Word, PowerPoint, Excel).
  • Understanding Shopify, Klaviyo, and Basecamp a plus.

Product Designer

Basingstoke, UK - July 2, 2021

Job Summary

Reports To: VP-NPC

Department:NPC Team

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary:The New Product Category (NPC) Team is a strategic team that has been created to research new market expansion opportunities in the field of gaming. The ideal candidate will have previous experience in the Product Design function of a consumer products organization (gaming would be an advantage). They must have the capability to work seamlessly across the many functions that are required to deliver a product across the full spectrum of the NPi cycle.

The ideal candidate will have a strong innovative mindset, and an ability to seek out new opportunities and deliver them to market successfully with the support of the wider organization.

Duties and Responsibilities

  • Create Product Design concepts in line with Product Briefs.
  • Understanding of electro-mechanical concepts and DFM principles for consumer products.
  • Play an active role within the team with regard to Design Innovation and the creation of intellectual property.
  • Ability to convey design concepts to the wider team and manufacturing partners in a fast and efficient manner.
  • Ability to validate concepts for design integrity.
  • ‘Own’ the Product Design throughout the NPI cycle within a fast-paced multi-disciplined global organization.
  • Ensure designs are aligned with the brand, consumer, and trends.
  • Manage/facilitate creative events within the team.
  • Work seamlessly with external contractors, technology providers, and consultants.
  • Research the market, competitors, and technology to assist the team in defining new opportunities for strategic expansion.
  • Assist with creation of product assets including product specifications, product naming, packaging, market launch assets, web, core messaging, licensing, IP, trademarks, and any other function required to launch a product to market successfully.
  • Effective Product Design to ensure on-time, cost, and quality delivery of projects.
  • Travel, as needed to other global locations to ensure products are a commercial success (including Turtle Beach offices, key shows and events, manufacturers, and license & technology partners).

Education/Experience/Skills

  • Ideally, BSc Degree Qualified in a design/engineering discipline (or equivalent 10 years in designing consumer products)
  • 5 Years Product Design Experience (ideally in a fast-paced consumer electronic company)
  • Experience in design for manufacture for high volume consumer products
  • Detailed understanding of NPi processes
  • Keen interest in design trends, consumer demographics, and technology.
  • Willing to push boundaries and innovate beyond industry norms.
  • Ability to multi-task and work on projects simultaneously.
  • Clear and confident communicator (represent the team in communicating with Executives and peers throughout the full product life cycle)
  • Demonstrated ability to work across different categories, products, and technology (fast learner)
  • Keen interest in gaming and/ other technologically driven consumer markets would be an advantage.

Other

  • You will be part of a global, multidisciplinary creative team, and work closely with them to coordinate efforts and get the best results.
  • You will be able to think creatively and will be motivated by challenges and problem-solving.
  • You will work with cutting-edge technology and interface with leading Console Manufacturers and AAA games developers.
  • Willingness to travel internationally as required, typically Asia, USA, and Eu countries.
  • Passion for technology and New Product Development.
  • Ability to communicate and work effectively within a dynamic team environment globally.
  • Ability to work under pressure and within defined deadlines.

Software Engineer (m/f/d)

Hamburg, Germany - June 24, 2021

Job Summary

Reports To: Senior Software Architect

Department:Software (NEON)

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in San Diego, California, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry. Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Summary:As Software Engineer (C#) you are going to support our team in developing our new gaming hardware interface. Together with our UX/UI designers and frontend developer, you develop not only fancy-looking software but also an interface with the best User Experience in managing gaming peripherals ever. You are going to support the developer team to realize the interfaces between hard and software. As a kind of a benefit, you are allowed to test our latest products before they are on the market. If you’re a dynamic, self-motivated professional who likes using your creativity to help develop awesome software with cutting-edge technologies, we’d love to have you as part of our team.

Duties and Responsibilities

  • Develop an outstanding and future proof software
  • Work with an internal team and external agencies to develop our driver software
  • Ensure code integrity for a solid working software at a minimum of weight
  • Report into head of development (Senior Software Architect) and the software steering board on the entire development process (from concepts over development through code review).
  • Work closely with our UX/UI designers
  • Work closely with QA manager to ensure a testing environment (continuous integration/delivering)
  • Partner with the product owner to match innovative ideas with technical feasibility

Education/Experience/Skills

  • 3+ years of experience with C# and .NET, preferably .NET Core (agency or company)
  • Diploma/Bachelor/Master is a preference; however, it is more valuable if you convince us with your experience, your portfolio, and being
  • Experience with C++
  • proficient at writing tests, debugging, and profiling applications
  • You already know about working in Azure DevOps (CI/CD)
  • English on intermediate level

Nice To Have

  • knowledge about design patterns, OOP, and TDD
  • designing and writing testable, modular code
  • Experience with Win32 APIs
  • Knowledge about HID communication (USB devices)
  • experience with third party library integration and unmanaged DLLs
  • Knowledge of WPF .NET Core
  • You are comfortable working in an agile team (hands-on mentality, self-organized, open-minded)
  • If you’re a PC gamer, that’s a huge plus

Ecommerce Specialist Temp

White Plains, New York - May 28, 2021

Job Summary

Department: Marketing
Reports To: Sr. Director, Global Digital Marketing and Ecom

Summary:
The eCommerce Specialist Turtle Beach Brands Global (Turtle Beach/ Roccat) will be responsible for managing updating and optimizing the eCommerce sites. Additional responsibilities include monitoring day-to-day site activity and overall performance to improve user experience, increase website traffic and drive sales.

Duties and Responsibilities

  • Oversee catalog to drive sales including:
    • Build out of optimized product pages for new releases
    • Management of price changes for promotions/special offers
    • Collaboration with sales team to innovate on pricing and assortment including the development of product bundles to create engaging exclusive retail propositions for consumers
    • Development of a merchandising strategy; constantly evaluating all aspects of product placement and performance on the sites; ensuring merchandising supports marketing/ sales initiatives and campaign goals
    • Coupon code management
    • Product page updates for new content, imagery, and compatibility updates
    • Building and maintenance of product feeds ensuring correct catalogs are being fed to each marketing platform
    • Collection page builds and management
  • Manage inventory on the sites including monitoring inventory levels, requesting inventory status, and communicating launches, out of stocks, and potential issues that may impact sales or a marketing initiative to all departments
  • Support Ecom Manager on all URL redirects and vanity link creation and redirects
  • Support Ecom Manager to continuously optimize on-site search
  • Work cross-functionally with customer service, social media, operations, and tech support teams to keep them informed of release dates, promotions, stock needs, product warehouses, and any site issues/ updates.
  • Assist Ecom Manager with SEO optimizations through 3rd party agency including:
    • Continuously improve keywords rankings
    • Capture new ranking opportunities with new content
    • Drive backlinking
    • Advise and update on any Hreflang tag updates
    • Summarize monthly SEO reporting for internal monthly and quarterly meetings
  • Strategize with internal teams and agency partners to continually refine and improve the eCommerce platform to deliver a cohesive online consumer experience and maximize conversion
  • Support Sr Developer on emails for Roccat
    • Establish email cadence
    • Build emails in the system
    • Push out for internal review
    • Schedule all emails
    • Work on Workflows and segmentation

Education/Experience/Skills

  • B.A./B.S. with 2+ years eCommerce experience or other appropriate work experience.
  • Team-oriented with the ability to multi-task effectively and juggle shifting priorities in a fast-paced, dynamic environment.
  • Experience with Shopify Plus eCommerce platform a plus
  • Fluency in English required. Fluency in German, French, or Spanish a plus
  • Working knowledge of basecamp and Jira is a plus
  • Foundational knowledge of Google Analytics, Search Engine Optimization and inventory management
  • Detail-oriented with strong analytical, critical thinking, and problem-solving skills.
  • Creative with a strategic mindset.
  • Excellent presentation, oral, and written communication skills.
  • Outstanding proficiency in Excel
  • Email segmentation & workflow familiarity a plus

Sr. Manager, ROCCAT Brand Marketing

White Plains, New York, or San Diego, California - May 14, 2021

Job Summary

Department: Marketing
Reports To: SVP, Global Marketing

Summary:
The Sr. Manager of Brand Marketing for ROCCAT (Turtle Beach’s PC gaming accessory brand) will support the global marketing teams by delivering campaigns for the ROCCAT brand’s portfolio of PC gaming products (including gaming headsets, keyboards, mice, and more.) This role will partner with the product management and marketing teams, internal and external creative teams, regional and functional marketing heads, and sales to develop strategies and execute initiatives that deliver sales results.

The role will be responsible for bringing the brand DNA to life through all new and existing customer touchpoints – taking input from the Hamburg brand and product teams, briefing creative teams, and delivering assets and content to social media, paid advertising, influencer partners, and e-commerce. Additionally, this role will be working closely with social and partnership teams to activate the brand and build a relationship with the active brand community.

The role will work closely with ROCCAT product teams to develop a deep understanding of key product features/benefits, price points, positioning, as well as understanding the competitive landscape in the category.

If you are a passionate gamer, and a dynamic, self-motivated professional who likes using your creativity, analytics, and business acumen to help create a strong marketing message that increases sales, we’d love to have you as part of our team.

Duties and Responsibilities

  • Develop creative and innovative marketing strategies that create awareness and drive demand for the ROCCAT brand and our products.
  • Work closely with the PC product management team (based in Hamburg, Germany) on the lifecycle of each product (from early concepts to product greenlight meetings, through development and completion of products.)
  • Work directly with and lead both our internal creative team and external ad agencies to create small-large scale marketing campaigns.
  • Work closely with the digital, social, partnerships, and retail teams to ensure all campaigns, product information, product photography, videos, and brand messaging are executed properly.
  • Collaborate with the Partnerships team in identifying influencers, teams, and/or events for PC marketing activations and brand growth.
  • Analyze existing marketing programs to determine the effect on sales.
  • Work closely with the sales team to ensure all brand and product messaging and creative are delivered on-brand and catered to consumers.
  • Work closely with Trade Marketing on planning and execution of retail-level ad programs, displays, and POS opportunities.
  • Own the marketing calendar and write detailed marketing plans for new product launches.
  • Work to maintain strong market intelligence, keeping up to date on consumer and social trends, researching the strategies of our competitors, and recommending changes to our strategies.
  • Communicate the value proposition of specific products and select appropriate sales tools to support campaigns.
  • Ability to lead product training for the sales team, retail associates, and consumers.

Education/Experience/Skills

  • Bachelor’s degree in business or marketing
  • Experience in building a brand through earned media (social media, PR, customer advocacy, and loyalty) and paid media (macro and micro-influencer marketing, paid social, mass media)
  • Experience leading external creative agencies on the development of all aspects of campaign creative (initial briefings, storyboards, video and static creative, etc…)
  • Superior communication and writing skills with the ability to work across multiple areas and locations of a global company.
  • Solid understanding of the PC gaming landscape, (if you’re a PC gamer, that’s a huge plus) including knowledge of all relevant brands in the space.

Social Media Coordinator (M/F/D)

Hamburg, Germany - May 10, 2021

Job Summary

Department: Marketing

Reports To: Senior Manager, Social Media

Company Background: Turtle Beach Corporation corp.turtlebeach.com is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.


Summary: We are looking for an experienced social media professional with a proven track record of building category-leading brands on multiple social media platforms from the ground up. Must have experience in the gaming/entertainment industry and have led innovative campaigns that result in demonstrable growth in followers and engagement. The successful candidate will also be responsible for innovating, creating, and executing disruptive strategies on emerging platforms while growing brand awareness to new/untapped audiences. Must be a team player/leader with the confidence to guide direct reports where necessary.


Duties and Responsibilities

  • Manage accounts on various social media platforms, including Facebook, Instagram, Twitter, Pinterest, and TikTok as well as driving brand awareness for eBay in Germany
  • Manage agencies, oversee and create campaign strategies, leading creative ideation to deliver innovative, best-in-class measurable social media executions with clear KPIs to meet varying objectives
  • Strong understanding of influencer marketing and ideally already have a network of influencers and deep knowledge of Paid Social Media KPIs
  • Deep knowledge of Paid Social Media KPIs
  • Experience of working in a fast-paced business environment
  • Excellent written and spoken German and English

Education/Experience/Skills:

  • Degree in the field of communication, media, business informatics, or business administration focused on (online) marketing
  • Minimum 1 year of experience in the field of social media/influencers or partnerships and in building brands and in increasing sales through influencer marketing campaigns on the common social media channels (especially Instagram)
  • Fluent in German and English (both C1 level)
  • High level of presentation- as well as negotiating skills and a good communicator
  • In-depth knowledge of online advertising, especially in using tools such as the Facebook Business Manager and Google Analytics and reporting

Product Manager

San Diego, California - April 29, 2021

Job Summary

 

Department: Product Management

Reports To: Senior Vice President of Product Management

 

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in San Diego, California, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

 

Duties and Responsibilities

  • Direct and manage the execution of global PC Audio product development plans including curation of multi-year forward-looking product roadmaps across different territories.
  • Manage and maintain model P&Ls, present and justify business cases to all levels of the company including the executive management team.
  • Manage Product lifecycle from concept through production and launch planning through end-of-life.
  • Responsible for assuring cross-functional product project management and communication with engineering, marketing, sales, finance, and operations.
  • Monitor and record industry trends and new technologies to develop innovative product concepts
  • Lead creation of internal documents communicating product and feature set, product objectives, and positioning.
  • Act as product evangelist; use influencing skills to gain agreement on key product and feature aspects across internal and external stakeholders.
  • Support the sales and marketing teams in external retailer meetings and at a range of external events.
  • Other responsibilities are performed as assigned or needed.

Desired Skills and Requirements

  • Keen interest and fundamental understanding of gaming, gaming culture & demographics, and familiarity with key manufacturers and existing technologies in the industry.
  • An understanding of the latest gaming and technology trends to use as a basis for creating and recommending products that are right for the market.
  • Ability to see trends and understand the product-specific competitive landscape, while possessing the aptitude to see the big business picture affecting our brands.
  • Ability to develop strong internal relationships as the owner of products and the point of contact for those products across departments.
  • Must have excellent oral, written, and multi-cultural communication skills.
  • Capacity to interface with all departments and levels within the company as well as domestic and international distributors & retailers, gaming organizations, licensors, and other partners.
  • Must be highly detail-oriented, adaptable, and have advanced technical skills and be able to prioritize in a constantly changing environment.
  • Ability and willingness to travel. This position requires occasional day and overnight trips away from the home office.

Education and Experience

  • 5 years of experience in a product marketing/product management or related role at multi-territory consumer electronics companies, gaming hardware companies, and/or games publishers.
  • 5 years of experience in product management and product marketing of consumer-facing electronics products, previous experience managing gaming-focused products is a plus. Ability to demonstrate a strong track record of managing products targeting younger demographics or gamers across genres and geographies.
  • Keen understanding of the gaming industry, with a focus on PC gaming.
  • Basic Microsoft program skills (MS Word, Excel, PowerPoint, and Outlook).
  • Bachelor’s degree or equivalent qualifications desirable.
  • Research experience and ability to identify key trends and opportunities valued.
  • Ability to manage in a fast-moving organization.
  • Gamers strongly preferred!

Software QA Manager

San Diego, California - April 28, 2021

Job Summary

Department: Engineering
Reports To: Senior Director of Software, Engineering

Summary:
Turtle Beach is seeking a Software QA Manager to become an integral part of our engineering team in San Diego, California. The Software QA Manager will ensure that all software and firmware products meet quality criteria through test planning, test execution, quality assurance, and issue tracking. The Software QA Manager will own the QA environment and test plans across Turtle Beach products.

Responsibilities Include

  • Own, document, and promote an overall software quality strategy for Turtle Beach across software and firmware products that includes:
    • Firmware, mobile, desktop, and console software applications
  • Be responsible for test methodologies, test processes, test tools, and test automation across Turtle Beach
  • The software quality testing strategy incorporates:
    • Automated test strategy for embedded firmware
    • Automated testing leveraging automation frameworks for mobile and desktop
    • Wireless connectivity interoperability testing
    • Wireless connectivity protocol compliance
    • Gaming console interoperability testing
  • Set software quality goals for the organization
  • Other Responsibilities
    • Advocate for quality assurance and industry recognized best practices in software testing
    • Follow industry trends in software quality assurance and apply them to improve testing productivity
    • Be an escalation point for all matters related to software testing and software reliability
    • Recruit new software quality testers
    • Manage near-shore test engineers and teams
    • Manage test device inventories
    • Manage test accounts
    • Manage test equipment
  • Key Internal Interfaces
    • Software quality testers and test engineers – Manage software quality testers to implement testing strategies
    • Software development teams – Scrum with firmware and software development teams to validate firmware and software deployments
    • DevOps – Work with DevOps to integrate automation into pipelines to improve the quality of software deployments and continuous integration
    • Program management – Align test plans with program schedules and deliverables, be the key stakeholder responsible for software quality at release
    • Customer support team – Interface with customer support to discover test escapes and adjust test plans based on feedback
  • Key Performance Indicators
    • Number and severity of software issues reported against released products
    • Number and severity of customer support issues attributed to software
    • Overall test coverage on a product-by-product basis
    • Percentage of test cases that are automated
    • Percentage of test cases that are integrated with deployment pipelines
    • Number of successful product launches of firmware and software related products

Education/Experience/Skills

  • Bachelor’s Degree in Computer Science or another technical science major
  • 5+ years of experience as a software test manager for a product based on firmware or software or both
  • A proven leader with experience implementing and shaping a company’s software quality processes and strategies
  • Proficient in agile development practices, including Scrum and Kanban
  • Proficient in the use of Jira
  • Coding skill in one or more scripting or programming languages

Preferred Skills

  • Experience testing firmware on consumer devices
  • Experience testing or managing the testing of audio products
  • Experience testing or managing the testing of wireless products
  • Proficient in Zephyr or other solutions for test management
  • Proficient in Python
  • Working knowledge of frameworks like Appium or Selenium for test automation

Firmware Engineer

San Diego, California - March 4, 2021

Job Summary

Department: Engineering

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in New York, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: Turtle Beach is seeking a Firmware Engineer to become an integral part of our audio headset engineering team in California. The selected candidate will work with our experienced engineering staff in the development of our gaming headsets. Work will include analysis, design, development, integration, and testing of firmware for our products. The work will be highly collaborative with firmware engineers, hardware engineers, and test engineers. This opportunity represents a unique opportunity for candidates interested in working in a fast-paced, team environment.

Duties and Responsibilities

  • Develop embedded software for high-volume consumer audio products.
  • Work with product managers and third-party vendors gathering requirements.
  • Create software architectures.
  • Participate in peer reviews.
  • Develop software in C and assembly for headsets or related products
  • Unit test firmware
  • Debug and fix software defects
  • Collaborate with firmware, software, hardware, and test engineers to deliver products

Education/Experience/Skills

  • Bachelor’s Degree in Electrical or Computer Engineering
  • Solid fundamentals in object-oriented programming and data structures
  • Worked with embedded CPUs, 8051, ARM, Microchip, NXP, Freescale, CSR
  • Data Communication over USB, UART, I2C, SPI, I2S, Bluetooth, BLE, WiFi
  • Real-time, multi-threading experience, interrupts, RTOS, and bare metal systems
  • Experience with Bootloaders, FLASH, EEPROM, timers, DMAs, peripheral drivers
  • Familiarity with digital audio processing, A/D, and D/A audio converters
  • Digital electronics, schematics, and, board bring up
  • Debugging with emulators, debuggers, JTAG, IDEs, and unit tests
  • Experience with Consumer Electronics, Audio, or Gaming a plus
  • Programming experience in C++, C#, Python, shell scripting a plus
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(1) Your applicant data will be processed in accordance with our privacy policy in the country where the job is offered (UK, France, Germany, Spain, Italy, The Netherlands). Your applicant data will be processed on the basis of Art. 88 para. 1 GDPR in conjunction with applicable national data protection and labor law.

(2) Within the framework of the selection procedure, the incoming applications will be examined, if necessary, queries will be made, invitations to job interviews will be sent out and additional personal data will be collected in interviews within the framework of personnel recruitment in order to be able to make a decision regarding the selection of applicants. For this purpose, we may share your applicant data with our parent company Turtle Beach Corporation, 11011 Via Frontera, Suite A, San Diego, CA 92127 under the special conditions set out in Art. 44 et seq. GDPR. We will only make your application documents available to those persons who are involved in filling the position. For further information, please contact our data protection officer as described in the applicable Privacy Policy.

(3) If we conclude an employment contract with you, your data will be processed for the purpose of processing the employment relationship in compliance with the statutory provisions. You hereby consent that we may use the data to contact you at a later date if another position with us may be suitable for you. Your consent is revocable at any time.

(4) If no employment relationship is established following the application procedure, your application documents will be deleted six months after the notification of the rejection decision , unless we are entitled by law to store the application documents longer in special cases (e.g. for a defense in a legal dispute).

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