Careers

Come Join Us!

A career with Turtle Beach means you’ll be working on one of the biggest and best brands in gaming audio, and you’ll be doing so alongside some of the best in the business.

See below for available opportunities to join team Turtle Beach, and be sure to check back frequently as new positions are posted here as they become available.

Turtle Beach is headquartered out of San Diego, California, with additional offices in White Plains, New York and in San Jose, California. Our European team is headquartered out of Basingstoke, UK (about 40 minutes west of London).

Turtle Beach is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status. None of this matters to us. We believe diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Desktop Support Specialist

San Diego, California - April 5, 2021

Job Summary

Department:IT

Reports To:Director, IT

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in New York, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: The Desktop Support Specialist’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests.

Duties and Responsibilities

  • Field incoming help requests from end-users in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
  • Build rapport and elicit problem details from customers.
  • Prioritize and schedule problems. Escalate problems (when required)
  • Apply diagnostic utilities to aid in troubleshooting.
  • Identify and learn appropriate software and hardware used and supported by the organization.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups and configuring systems and applications.
  • Test fixes to ensure the problem has been adequately resolved.
  • Perform post-resolution follow-ups to help requests.
  • Develop help sheets and knowledge base articles for end-users.
  • Provide off-hours support as needed.
  • Performs other duties as assigned

Education/Experience/Skills

  • Exceptional interpersonal skills, with a focus on rapport-building, and active listening
  • Knowledge of basic computer hardware.
  • Experience with desktop operating systems including Windows and Mac OS
  • Extensive application support experience of Office 365
  • Diagnostic troubleshooting for in-office and remote employees
  • Working knowledge of a range of diagnostic utilities

Personal Attributes

  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed.
  • Attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation

Senior Accountant

White Plains, NY - March 17, 2021

Job Summary

Department: Accounting
Reports To: Accounting Manager

Summary: The senior accountant position is responsible for working as part of the Finance team to ensure accurate and timely financial records for the organization.

Duties and Responsibilities

  • Perform month-end closing accounting tasks including preparation of journal entries and informative account analyses, including reconciliations with supporting schedules to substantiate ledger balances and estimates used.
  • Prepare and take ownership over various monthly processes such as, but not limited to, revenue and cost of goods sold, customer deductions, asset account review and reconciliation, monthly accruals, employee benefits, tax accounting, and others as needed.
  • Assist on a monthly, quarterly, and annual basis with the financial reporting processes, such as support and file preparation, consolidation, and SEC filing process
  • Research and explain monthly operational account variances for areas of responsibility and operating expense analytics
  • Coordinate and assist with external auditors on a quarterly and year-end basis as needed.
  • Develops systems for the maintenance of financial records, making use of current technologies.
  • Assist with various projects, including external and bank reporting and web sale remittance reconciliation, as necessary.

Education/Experience/Skills

  • Bachelor’s Degree of Science in Accounting/Finance
  • CPA license or CPA eligible candidate on license track
  • Minimum 2 years work experience, public accounting experience preferable
  • Proficiency in Microsoft Excel
  • Adaptability to work with various information systems
  • Strong verbal, interpersonal, and written communication skills
  • Strong analytical, organization and follow-through skills
  • Ability to work independently and perform multiple tasks to meet deadlines

Firmware Engineer

San Diego, California - March 4, 2021

Job Summary

Department: Engineering

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace cutting-edge audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in New York, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: Turtle Beach is seeking a Firmware Engineer to become an integral part of our audio headset engineering team in California. The selected candidate will work with our experienced engineering staff in the development of our gaming headsets. Work will include analysis, design, development, integration, and testing of firmware for our products. The work will be highly collaborative with firmware engineers, hardware engineers, and test engineers. This opportunity represents a unique opportunity for candidates interested in working in a fast-paced, team environment.

Duties and Responsibilities

  • Develop embedded software for high-volume consumer audio products.
  • Work with product managers and third-party vendors gathering requirements.
  • Create software architectures.
  • Participate in peer reviews.
  • Develop software in C and assembly for headsets or related products
  • Unit test firmware
  • Debug and fix software defects
  • Collaborate with firmware, software, hardware, and test engineers to deliver products

Education/Experience/Skills

  • Bachelor’s Degree in Electrical or Computer Engineering
  • Solid fundamentals in object-oriented programming and data structures
  • Worked with embedded CPUs, 8051, ARM, Microchip, NXP, Freescale, CSR
  • Data Communication over USB, UART, I2C, SPI, I2S, Bluetooth, BLE, WiFi
  • Real-time, multi-threading experience, interrupts, RTOS, and bare metal systems
  • Experience with Bootloaders, FLASH, EEPROM, timers, DMAs, peripheral drivers
  • Familiarity with digital audio processing, A/D, and D/A audio converters
  • Digital electronics, schematics, and, board bring up
  • Debugging with emulators, debuggers, JTAG, IDEs, and unit tests
  • Experience with Consumer Electronics, Audio, or Gaming a plus
  • Programming experience in C++, C#, Python, shell scripting a plus

Customer Service Representative (M/F/D)

Hamburg, Germany / Basingstoke, UK / Remote - February 26, 2021

Job Summary

Department: Customer Service/Technical Support


Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s NEAT Microphones brand (www.neatmic.com) is all about creating the next generation of microphones, with products that embrace innovative audio technology and innovative design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in San Diego, California, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary:

Turtle Beach is looking for someone enthusiastic and committed to providing excellent customer service and support for our fantastic products!

We need an enthusiastic customer service representative, who can listen to customer issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.


Duties and Responsibilities

  • Maintaining a positive and professional attitude toward customers always.
  • Uses general office systems, including Salesforce, Outlook, MS Office, and Shopify.
  • Responding promptly to customer inquiries.
  • Communicating with customers in a clearly and courteously.
  • Communicates with team and management regarding product issues and solutions to problems.
  • Uses company products to gain an understanding of their use and how to assist in troubleshooting.
  • Prioritizes and organizes responses to maximize efficiency in responding to customers.
  • Acknowledging and resolving customer complaints.
  • Processing orders and returns.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Performs other duties as assigned.

Education/Experience/Skills

  • Must be 18 years of age or older.
  • High school diploma/GED required and/or prior customer service office experience — college degree, a plus.
  • Prior experience managing a high volume of e-mails and phone calls required.
  • Excellent verbal and written communication skills.
  • Knowledge of MS Office — Outlook required.
  • Knowledge of console and/or PC game technology, preferably in an online gaming setting.
  • Knowledge, prior experience with Salesforce CRM a plus.
  • Being bilingual is essential – English/German
  • Must have flexibility and available to work weekends or after-hours if needed.

Director, ROCCAT Brand Marketing

San Diego, California or White Plains, New York - February 2, 2021

Job Summary

Department: Marketing
Reports To: SVP, Global Marketing

Summary: The Director of Brand Marketing for ROCCAT (Turtle Beach’s PC gaming accessory brand) will be responsible for delivering global campaigns and go to market strategies for the ROCCAT brand’s portfolio of PC gaming products (including gaming headsets, keyboards, mice, and more.) This role will partner with the product management and marketing teams, internal and external creative teams, regional and functional marketing heads, and sales to develop strategies and execute initiatives that deliver sales results.

The role will be responsible for bringing the brand DNA to life through all new and existing customer touchpoints including owning the brand’s social media strategy, building content, platform, and posting schedule that maximizes follower growth reflects the brand DNA, and delivers engaging content. In this role, you will be the leader in all aspects of how our ROCCAT products are marketed globally – developing media plans, building out target profiles for influencers partners, building influencer activation strategy and content, new customer acquisition tactics, customer loyalty, and repeat purchase and retail execution in conjunction with the broader team.

In this role you will work closely with ROCCAT product teams to develop a deep understanding of key product features/benefits, price points, positioning, as well as understanding the competitive landscape in the category.

This role will brief creative teams, approve and deliver creative assets for retailers and consumers, web and social copy, consumer-facing advertising assets, as well as leading the development of PC go to market marketing plans.

If you are a passionate gamer, and a dynamic, self-motivated professional who likes using your analytics, business acumen, and creativity to help create a strong marketing message that increases sales, we’d love to have you as part of our team.

Duties and Responsibilities

  • Develop creative and innovative marketing strategies that create awareness and drive demand for the ROCCAT brand and our products.
  • Work closely with the PC product management team (based in Hamburg, Germany) on the lifecycle of each product (from early concepts to product greenlight meetings, through development and completion of products).
  • Work directly with and lead both our internal creative team and external ad agencies to create small-large scale marketing campaigns.
  • Own social media strategy and tactics – translate marketing strategy and brand DNA into unique content to grow followers and create brand advocates globally.
  • Work directly with and lead our media agency to build out paid media plans that support our PC brand and product portfolio.
  • Work closely with the digital, social, partnerships, and retail teams to ensure all campaigns, product information, product photography, videos, and brand messaging are executed properly.
  • Collaborate with the Partnerships team in identifying influencers, teams, and/or events for PC marketing activations and brand growth.
  • Analyze existing marketing programs to determine the effect on sales.
  • Work closely with the sales team to ensure all brand and product messaging and creative is delivered on-brand and catered to consumers.
  • Serve as a spokesperson who can represent the brand at key retail meetings/conferences, and industry trade shows and events.
  • Work closely with Trade Marketing on planning and execution of retail-level ad programs, displays, and POS opportunities.
  • Write detailed marketing plans for new product launches.
  • Work to maintain strong market intelligence, keeping up to date on consumer and social trends, researching the strategies of our competitors, and recommending changes to our own strategies.
  • Communicate the value proposition of specific products and select appropriate sales tools to support campaigns.
  • Ability to lead product training for the sales team, retail associates, and consumers.

Education/Experience/Skills

  • Bachelor’s degree in business or marketing.
  • Proven experience in building a brand through earned media (social media, PR, customer advocacy, and loyalty) and paid media (macro and micro-influencer marketing, paid social, mass media).
  • Proven experience leading external creative agencies on the development of all aspects of campaign creative (initial briefings, storyboards, video and static creative, etc…).
  • Superior communication and writing skills with the ability to work across multiple areas and locations of a global company.
  • Solid understanding of the PC gaming landscape, (if you’re a PC gamer, that’s a huge plus) including knowledge of all relevant brands in the space.
  • Fondness for German cuisine (ability and willingness to travel quarterly or as needed to our PC HQ, located in Hamburg, Germany).

Project Manager

Taipei, Taiwan - January 6, 2021

Job Summary

Department:Project Manager

Reports To:Head of Project Management


Turtle Beach is a market leader in gaming audio products and owns the ROCCAT PC gaming brand. We have a need on our Engineering team for an experienced Project Manager located in Taipei, Taiwan reporting to the Head of Project Management. This role primarily manages our New Product Introduction (NPI) process but also supports the organization as needed. The successful candidate will effectively collaborate across all Turtle Beach functional groups as well as several ODM/OEM partners based in Asia.


Duties and Responsibilities

  • Manage the project schedules of multiple projects by using existing tools to ensure project team members achieve and have an understanding of expectations, deliverables, dependencies, risks, development process, and progress.
  • Ensure stakeholders and project sponsors are consistently apprised of ongoing updates/changes/progress.
  • Where project control is in jeopardy, create contingency plans with appropriate input from key cross-functional team members and implement a revised schedule, scope, or budget in a timely manner.
  • Create and maintain project schedules and action items for assigned projects. Determine project roles of team members based on project requirements, time frames, and budget as required.
  • Drive continuous improvement initiatives for the NPI process.
  • Lead the internal and external team to prioritize project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources, and deadlines.
  • Be the company expert on assigned projects: schedule (internal and ODM/OEM), specification, risks, and mitigation options.
  • Deliver the project documentation and reports.

Education/Experience/Skills

  • Direct demonstrable history and examples for each of the responsibilities above.
  • Hands-on working relationship with ODM/OEM parties in a product development/R&D scope.
  • Experience with mechanical, electrical, software, and/or firmware consumer-based products in a project management role, experience in gaming accessory products is a plus.
  • Minimum 5 full years as a sole project manager lead for multiple projects under development simultaneously.
  • Very high proficiency with Microsoft desktop applications, including Microsoft Project, Outlook, Word, Excel, and PowerPoint.
  • Understands consumer product life cycle.
  • Willingness/ability to travel overseas manufacturing partners and on-site support for weeks or so.

Personal Attributes

  • Extremely detail-oriented, managing, and communicating every task and action required to complete a project.
  • Open-minded, has confidence, observant, listens well, and works collaboratively with others.
  • A responsible personality who can cooperatively drive the team and vendors for on-time delivery while supporting the project and product goals.
  • Hard-working and resourceful and remains solution-oriented when confronting challenges.
  • A superb communicator with all cross-functional teams.
  • A team player who exudes positive energy and is willing to go the extra mile for the company and its peers.

Director Sales / Business Operations (M/F/D)

Hamburg, Germany - December 28, 2020

Job Summary

Department: Sales / Business Operations

Reports To: VP Sales & New Business


Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamer, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT brand, Turtle Beach creates award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach Corporation is headquartered in San Diego, California, and has been at the forefront of music and audio technology for more than three decades and is recognized as a pioneer of today’s PC audio industry.

Turtle Beach Europe Ltd is a 100% owned subsidiary of Voyetra Turtle Beach. Turtle Beach Europe Ltd manages business activities across EMEA and APAC, via offices in Basingstoke (UK), Hamburg (Germany), and Taipei (Taiwan).

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

Summary: The Director Sales / Business Operations Asia for Turtle Beach brands (Turtle Beach/ Roccat) will be overseeing the day-today operations. Whether managing a reporting process or data workflow, build up a reliable and solid reporting structure aligned w BI requirements. The duty is to make sure a high-quality analysis, take away of BI and service is delivered on time every day. Tracking SOA and coordinating with finance team.


Duties and Responsibilities

  • Maintain and enhance reporting of departmental sales and key financial data, providing key trends forecasting for Sales division.
  • Overseeing the day-today operations is one of the primary duties
  • Sales Forecast, Demand Planning, Sales Data & Inventory Reporting
  • Developing and implementing business plans
  • Maintaining positive and trust-based relations with business partners, shareholders, and authorities
  • Analyzing FCST HR for QTY, REV & ASP vs intake and annual plan
  • Ensuring company policies and legal guidelines

Education/Experience/Skills

  • Several years of professional experience in the area of sales management, ideally in an E-Commerce or Gaming environment
  • Performance-oriented attitude with a can-do mentality
  • Strong communication and effective problem solving skills
  • Pro-active and hands on approach to challenges and getting things done mindset
  • IT affinity and a good understanding of CRM-systems, ideally Salesforce
  • Profound data and business knowledge
  • Fluent English both verbally and written, any additional languages as e.g. German are a plus
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(1) Your applicant data will be processed in accordance with our privacy policy in the country where the job is offered (UK, France, Germany, Spain, Italy, The Netherlands). Your applicant data will be processed on the basis of Art. 88 para. 1 GDPR in conjunction with applicable national data protection and labor law.

(2) Within the framework of the selection procedure, the incoming applications will be examined, if necessary, queries will be made, invitations to job interviews will be sent out and additional personal data will be collected in interviews within the framework of personnel recruitment in order to be able to make a decision regarding the selection of applicants. For this purpose, we may share your applicant data with our parent company Turtle Beach Corporation, 11011 Via Frontera, Suite A, San Diego, CA 92127 under the special conditions set out in Art. 44 et seq. GDPR. We will only make your application documents available to those persons who are involved in filling the position. For further information, please contact our data protection officer as described in the applicable Privacy Policy.

(3) If we conclude an employment contract with you, your data will be processed for the purpose of processing the employment relationship in compliance with the statutory provisions. You hereby consent that we may use the data to contact you at a later date if another position with us may be suitable for you. Your consent is revocable at any time.

(4) If no employment relationship is established following the application procedure, your application documents will be deleted six months after the notification of the rejection decision , unless we are entitled by law to store the application documents longer in special cases (e.g. for a defense in a legal dispute).

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